You get set up
We agree your wording, contact route, follow-up timing and the simple way you will send us updates.
Simple setup
How It Works
Missing Link gives busy plumbing and heating businesses a managed route for the follow-up work that normally gets forgotten.
Details hit your phone
The customer issue, postcode and urgency can be sent to your phone so you know the job before calling back.
Follow-ups happen
Quotes, payment reminders and review requests are handled through the follow-up process.
You see the results
You receive a simple monthly summary showing what was followed up and what needs attention.
You keep working.
The system is designed for busy plumbers who are on the tools, driving, taking calls, pricing jobs and finishing work. It keeps the follow-up side simple.
Your existing advertised phone number can stay part of the setup. The system is designed around practical, low-friction follow-up rather than forcing you into a complicated new app.
We help close the gaps.
- Missed enquiry route
- Job details sent to your phone
- Quote chase route
- Payment reminder route
- Review request route
- Simple plumber update route
- Monthly report